Course Overview

The CBP™ Business Etiquette and Professionalism Certification develops the concept of business etiquette and the proper etiquette practices for different business scenarios. You will learn the etiquette requirements for meeting, entertaining, telephone and Internet business interaction scenarios.


Additionally, the CBP™ Business Etiquette and Professionalism certification module addresses etiquette challenges when doing business in a multi-cultural environment.

Who Should Attend

This course is recommended for human resources, business leaders, senior executives, managers, supervisors,
and front-line workers.

Prerequisites

This course is designed for the student who has little or no experience.

What You Will Accomplish

The CBP Project Management certification covers the four key project management areas required to achieve the CBP Professional™ or CBP Master Executive™ designation:

• The Project Initiation Stage
• The Project Planning Stage
• The Project Implementation Stage
• The Project Closing Stage

What you will receive

1. Students will receive an official course manual for post class reference and review.